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Mortgage Loan Processor
Location: 12020 Rojas Drive El Paso, TX 79936
Shift: M-F 8:30 am. to 5:30 p.m., some Saturdays
Description: This position will work closely with the loan originator and the loan manager. The loan processor must know the mortgage loan guidelines for all loan programs being offered including Conventional, FHA, VA. The loan processor must understand all disclosures and their purposes. The processor is required to keep abreast with changing guidelines and regulations affecting the mortgage department and participate in continuing education. For public relations purposes, the processor must be willing to attend Community events as a representative of the Credit Union. Responsible for the overall auditing mortgage loans that TFCU provides to members/potential members. For promoting Credit Union mortgage loan products to members and potential members. Conducts initial pre-qualification interviews as needed to assist the Mortgage Loan Officers. Conveys policies for extension of credit in accordance with Credit Union and secondary investor guidelines. Have essential product knowledge to properly communicate products to members and potential members. An understanding of interest rates is required; in addition must actively listen for cross-selling opportunities of all Credit Union products and services. Serves members, prospective members, builders, title companies and Realtors promptly and professionally. Assists Mortgage Loan personnel as necessary.
Requirements: EDUCATION/CERTIFICATION: High school diploma or equivalent, bilingual, plus three years experience in mortgage loan processing. As required by the Safe Act; must be licensed or registered through the NMLS (Nationwide Mortgage Licensing System) and maintain annual renewals. REQUIRED KNOWLEDGE: Knowledge of current consumer and mortgage lending regulations at a federal and state level. Understanding of the foundation of determining credit worthiness. Knowledge of Credit Union loan policies, products, procedures, processing, and underwriting guidelines. Familiarity with title reports, insurance, and appraisals. EXPERIENCE REQUIRED: Previous loan processing experience with Conventional, FHA and VA loans highly desirable. SKILLS/ABILITIES: Strong interviewing skills. Excellent communication and written communicationskills. Knowledge of the operation of general office equipment such as personal computer, 10 key calculator, etc. Ability to evaluate alternative solutions and make sound andeffective decisions.
Salary: Range: $13.60 to $17.00 per hour
I.T. Support Specialist
Location: 12020 Rojas Dr. El Paso, TX 79936
Shift: M-F 8 Hr. Shift between 7:30a.m.-7p.m.,Some Sat.
Description: Responsible for providing technical help desk support answering user questions and resolving software and/or hardware issues. In addition, the IT Support Specialist is responsible for PC hardware & software maintenance, which include installing, modifying, configuring, upgrading, and customizing the Credit Union’s application software. Assists and supports area personnel and promotes a team environment. Keeps management well informed of area activities and maintains all related records.
Requirements: QUALIFICATIONSEDUCATION/CERTIFICATION: Associate’s degree (A.A.) or equivalent in Computer Science or Computer Information Systems from two-year college or technical school. REQUIRED KNOWLEDGE: Knowledge of business software applications and all related computer hardware. Strong understanding of Credit Union operations and information output needs. EXPERIENCE REQUIRED: Six months to one year related experience and/or training or equivalent combination of education and experience. SKILLS/ABILITIES: Good interpersonal skills. Ability to train others. Strong problem-solving skills. Solid organizational abilities and attention to detail. Ability to operate computer, printer, tape drive and other business equipment.