News

COVID-19 Update: Branch Operations

Dear Valued TFCU Member, 

Governor Greg Abbott has officially announced modifications to COVID-19 mandates for the State of Texas that are to take effect on Wednesday, March 10, 2021. 

These modifications include the elimination of capacity limitations and mask mandates for businesses. 

At this time, TFCU’s current policies on preventing COVID will not change. TFCU has established criteria based on state and local data to determine when it will be safe to re-open branches and when it will be safe to modify current procedures around personal safety. We will continue to remain true to our commitment to uphold the health, safety, and well-being of our community and staff as the utmost importance. 

Until then, our lobbies will continue to remain closed until further notice. We assure you that all TFCU services are still available to you and our commitment to providing you excellent service remains our number one priority. Our full-service drive-thrus remain open between 9:30 a.m.- 5:30 p.m. Monday – Friday, and 9:30 a.m.-12:30 p.m. on Saturdays.    

We will continue to provide the same full spectrum personalized banking experience you would get from our lobbies from the safety and comfort of your home! 

Virtual Appointments
Our TFCU Member Service Representatives are standing by ready to assist you via Website Chat, Phone Call, or Video Zoom Conference.

                                   Schedule an Appointment Today!

Online Banking and Mobile App
Our Online and Mobile Banking options give you 24/7 access to your accounts from anywhere you are!

·      Check balances
·      Transfer funds
·      Check transaction history 
·      View cleared checks
·      Pay Bills
·      View eStatements
·      Set up alerts
·      Stop payments
·     Deposit Checks through our Mobile app (available on the App Store and Google Play
·      Request a corporate check

                                                     Register Today!

CardValet®
Take control of your debit and credit cards by managing when, where and how they’re used.

Available on the App Store and Google Play

ATMs
All branch ATM’s have 24/7 availability where you can process cash and check deposits, cash withdrawals (up to policy limits per day), transfers, and balance inquiries. Allpoint® Network ATMs are also available for cash withdrawals, transfers, and balance inquiries.

Personal Audio Teller (PAT)
You can check account balances, transfers, loan application status, and more. Simply dial 915-843-4728

Call Center
Our Member Service Representatives are available to assist during regular business hours, at 915-843-8328, for anything else you may need. 

We fully understand that our services are essential to you. Our team continues to stand by ready to assist you, while keeping your safety and success in mind. 

For continuous updates on how COVID-19 will impact our credit union services and how we are here to assist you, please visit tfcu.coop, the TFCU Official Social Media Channels, and any email communication we send to you. 

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