Fraud Alert: TFCU Card Holders


Some of our members have reported phishing call attempts from fraudsters portraying as TFCU Card Representatives. The credit union reminds the community of a few precautions they can take to protect themselves from fraud or phishing scams:

  • Do not give out any personal information on the phone, through the mail or internet unless you initiated direct contact with the credit union.
  • If you are being asked for your account number or SSN (Social Security Number), hang up immediately, and call the credit union directly. 
  • Only contact the credit union directly through the phone numbers listed on the credit union website,, including 915-843-8328 and not from suspicious correspondence.
  • If you find the call, interaction, or questions asked suspicious, hang up immediately. 
  • If you have further questions or concerns, please speak to a TFCU team member directly at 915-843-8328 and learn more about what you can do to protect yourself with ID Safe's Phishing Protection Tips.
ID Safe

Stay alert and gain peace of mind with TFCU's fraud protection service, ID Safe. 

ID Safe provides: 
  • Credit and fraud monitoring
  • Proactive educational resources
  • Unlimited identity theft recovery assistance
  • Document and identification replacement
With monthly plans starting as low as $6, get the coverage that best suits your needs. 

Learn More